Terms & Conditions

Please read these Terms of Use carefully before using the Website. By accessing or using the Website, you agree to be bound by the Terms described herein and all Terms incorporated by reference. If you do not agree to all of these Terms, do not use the Website.

Acceptance of Terms

We own the domain name: www.olraa.com. Your use of the Website and services and tools are governed by the following Terms and Conditions ('Terms of Use') as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction.

By mere use of the Website, You shall be contracting with OLRAA and these Terms and Conditions including the policies constitute your binding obligations with OLRAA.

Use of Website

You agree, undertake and confirm that your use of Website shall be strictly governed by the following binding principles:

• You will not upload, share, or transmit any content that is harmful, abusive, threatening, or obscene.
• You will not engage in any activity that is illegal, fraudulent, or deceptive.
• You will not impersonate any person or entity or misrepresent your affiliation with any person or entity.
• You will not upload, share, or transmit any content that contains viruses, malware, or other harmful software.
• You will not attempt to gain unauthorized access to our website, systems, or networks.
• You will not use our website for any commercial purpose without our prior written consent.

You will not:

• Use our website for any unlawful or unauthorized purpose.
• Interfere with or disrupt the operation of our website or systems.
• Infringe on the rights of others, including intellectual property rights, privacy rights, and publicity rights.
• Engage in any activity that is harmful, abusive, threatening, or obscene.

These Terms of Use are governed by and construed in accordance with the laws of India, including but not limited to:

• The Indian Contract Act, 1872.
• The Information Technology Act, 2000, and the rules, regulations, guidelines, and clarifications framed thereunder.
• The Drugs and Cosmetic Act, 1940, read with the Drugs and Cosmetics Rules, 1945.

Changes to Terms

We reserve the right to modify or update these Terms of Use at any time without prior notice. Your continued use of our website following any changes to these Terms of Use will be deemed acceptance of those changes.

Communications

When you access the Website or send us emails or other forms of data, information, or communication, you acknowledge and agree that you are engaging with us through electronic records. You consent to receive communications from us via electronic means periodically and as needed. We may contact you through email or any other method of communication, whether electronic or otherwise.

Platform for Transaction and Communication

The Website acts as a platform for Users to connect and interact with one another for their transactions. OLRAA is neither a participant in nor able to oversee any transactions that occur between Users on the Website.

General Conditions

We reserve the right to deny service to anyone for any reason at any time. You acknowledge that your content (excluding credit card information) may be transmitted without encryption and may involve (a) transfers across various networks; and (b) modifications to comply with the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, your use of the Service, or access to the Service, including any contact on the website through which the service is provided, without our explicit written permission. The headings in this agreement are included solely for convenience and will not limit or otherwise affect these Terms.

Accuracy, Completeness, and Timeliness of Information

We are not responsible if the information available on this site is inaccurate, incomplete, or outdated. The materials provided on this site are intended for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting more primary, accurate, complete, or timely sources of information. Any reliance on the materials on this site is at your own risk. This site may include certain historical information. Such historical data is not current and is provided solely for your reference. We reserve the right to alter the contents of this site at any time but are under no obligation to update any information on our site. You agree that it is your responsibility to keep track of changes made to our site.

Modifications to the Service and Prices

• Prices for our products may change without prior notice.
• We retain the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.
• We will not be liable to you or any third party for any modifications, price changes, suspensions, or discontinuations of the Service.

Products or Services

Certain products or services may only be available online through the website. These offerings may have limited availability and can only be returned or exchanged according to our Return Policy.

We strive to display the colors and images of our products as accurately as possible in our store. However, we cannot guarantee that your computer monitor will accurately reflect any color.

We reserve the right, though we are not obligated, to limit sales of our products or Services to specific individuals, geographic areas, or jurisdictions. We may exercise this right on a case-by-case basis. Additionally, we reserve the right to limit quantities of any products or services we offer. All product descriptions and pricing are subject to change at any time without notice at our sole discretion. We also reserve the right to discontinue any product at any time. Any offers for products or services made on this site are void where prohibited.

We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, nor do we guarantee that any errors in the Service will be corrected.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. At our discretion, we may limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed using the same customer account, credit card, and/or billing and/or shipping address. If we make changes to or cancel an order, we will attempt to notify you using the email address and/or billing address/phone number provided at the time of ordering. We also retain the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors at our discretion. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You commit to promptly updating your account and other details—including your email address and credit card numbers along with their expiration dates—so that we can complete your transactions and contact you as necessary. For further details, please refer to our Returns Policy.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. At our discretion, we may limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed using the same customer account, credit card, and/or billing and/or shipping address. If we make changes to or cancel an order, we will attempt to notify you using the email address and/or billing address/phone number provided at the time of ordering. We also retain the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors at our discretion.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You commit to promptly updating your account and other details—including your email address and credit card numbers along with their expiration dates—so that we can complete your transactions and contact you as necessary.

For further details, please refer to our Returns Policy.

Contact

If you have any questions or concerns about these Terms of Use, please contact our Legal Department.

Optional Tools

We may grant you access to third-party tools that we do not monitor, control, or influence in any manner.

You recognize and agree that we provide access to these tools "as is" and "as available," without any warranties, representations, or conditions of any kind, and without any endorsement. We will not be liable in any way for any issues arising from or related to your use of these optional third-party tools.

Your utilization of optional tools made available through the site is solely at your own risk and discretion. You should ensure that you are aware of and agree to the terms set forth by the relevant third-party provider(s) before using these tools.

In the future, we may introduce new services and/or features on the website (including the launch of new tools and resources). Any such new features and/or services will also be subject to these Terms of Service.

Third-Party Links

Certain content, products, and services accessible through our Service may include materials from third parties.

We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites. It is important to carefully review the policies and practices of these third parties and ensure you understand them before engaging in any transactions. Any complaints, claims, concerns, or inquiries regarding third-party products should be directed to the respective third party.

User Comments, Feedback, and Other Submissions

If you send us specific submissions at our request (for example, contest entries) or if you send us creative ideas, suggestions, proposals, plans, or other materials—whether online, by email, by postal mail, or otherwise (collectively referred to as 'comments')—you agree that we may edit, copy, publish, distribute, translate, and otherwise utilize any comments you send us at any time without restriction. We are under no obligation (1) to keep any comments confidential; (2) to compensate you for any comments; or (3) to respond to any comments.

While we may choose to monitor, edit, or remove content that we deem unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable—or that violates any party's intellectual property rights or these Terms of Service—we are not obligated to do so.

You agree that your comments will not infringe upon the rights of any third party, including copyright, trademark, privacy rights, personality rights, or other personal or proprietary rights. Furthermore, you agree that your comments will not contain libelous material or anything unlawful, abusive, obscene, or include computer viruses or other malware that could affect the operation of the Service or any associated website. You must not use a false email address or impersonate someone else in a way that misleads us or third parties regarding the origin of any comments. You are solely responsible for the comments you make and their accuracy. We accept no responsibility and assume no liability for comments posted by you or by any third party.

Personal Information

The submission of your personal information through the store is governed by our Privacy Policy.

Errors, Inaccuracies, and Omissions

There may be instances where the information found on our site or within the Service contains typographical errors, inaccuracies, or omissions that could relate to product descriptions, pricing, promotions, offers, shipping costs, delivery times, and availability. We reserve the right to correct any such errors, inaccuracies, or omissions and to modify or update information or cancel orders if any information in the Service or on related websites is discovered to be incorrect at any time without prior notification (including after you have submitted your order).

We do not assume any responsibility to update, amend, or clarify information in the Service or on any affiliated website, including but not limited to pricing details, except as required by law. No specific date for updates or refreshes indicated in the Service or on any related website should be interpreted as a guarantee that all information has been revised or updated.

Prohibited Uses

In addition to other restrictions outlined in the Terms of Service, you are expressly forbidden from utilizing the site or its content:

• (a) for any illegal purposes;
• (b) to encourage others to engage in unlawful activities;
• (c) to violate any international, federal, provincial, state regulations, rules, laws, or local ordinances;
• (d) to infringe upon or violate our intellectual property rights or those of others;
• (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
• (f) to provide false or misleading information;
• (g) to upload or transmit viruses or other harmful code that could disrupt the functionality of the Service or any related website, other websites, or the Internet;
• (h) to collect or track personal information about others;
• (i) to engage in spamming, phishing attempts, pretexting, web scraping, crawling;
• (j) for any obscene or immoral purposes; or
• (k) to interfere with or circumvent security features of the Service or any related website.

We reserve the right to terminate your access to the Service or any related website if you violate these prohibited uses.

Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your experience with our service will be uninterrupted, timely, secure, or free from errors.

We do not warrant that the outcomes obtained from using the service will be accurate or reliable.

You acknowledge that we may remove the service for indefinite periods of time or discontinue it at any moment without notice.

You expressly agree that your use of—or inability to use—the service is at your own risk. The service and all products and services provided through it are offered 'as is' and 'as available' for your use unless otherwise explicitly stated by us. This includes no representations, warranties, or conditions of any kind—either express or implied—including all implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, durability, title rights, and non-infringement.

In no event shall OLRAA nor our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers nor licensors be liable for any injury, loss, claim—or for any direct, indirect, incidental, punitive, special consequential damages of any kind—such as lost profits, revenue, savings, data loss, replacement costs—or similar damages based on contract law, tort law (including negligence), strict liability or otherwise arising from your use of the service or any products obtained through it. This includes claims related in any way to your use of the service or any product—including but not limited to errors, omissions in content—or any loss incurred as a result of using the service or content (or product) posted or made available via the service—even if we were advised of their possibility.

Because some jurisdictions do not allow exclusions or limitations on liability for consequential or incidental damages, our liability in such jurisdictions shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless OLRAA, along with our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands—including reasonable attorney fees—made by any third party due to or resulting from your violation of these Terms of Service or any documents incorporated by reference, or your infringement of any laws or the rights of a third party.

Severability

Should any provision of these Terms of Service be deemed unlawful, void, or unenforceable, that provision will still be enforceable to the maximum extent permitted by applicable law. The invalid portion will be considered severed from these Terms of Service, and this determination will not impact the validity and enforceability of any other remaining provisions.

Termination

The responsibilities and liabilities of the parties that arose prior to the termination date will continue to exist after this agreement is terminated for all intents and purposes.

These Terms of Service remain in effect unless terminated by either you or us. You have the right to terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you stop accessing our site.

If we determine at our sole discretion that you have failed to comply with any term or provision of these Terms of Service—or if we suspect such failure—we may terminate this agreement immediately without notice. You will still be responsible for all amounts due up to and including the termination date; additionally, we may restrict your access to our Services (or any part thereof).

Entire Agreement

Our failure to exercise or enforce any right or provision within these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service and any policies or operational rules posted by us on this site or regarding the Service represent the complete agreement and understanding between you and us regarding your use of the Service. They supersede any prior agreements, communications, or proposals—whether oral or written—between you and us (including but not limited to previous versions of the Terms of Service).

Any ambiguities in interpreting these Terms of Service will not be construed against the drafting party.

Governing Law

These Terms of Service and any separate agreements under which we provide you Services will be governed by and interpreted in accordance with the laws of India.

Changes to Terms of Service

You can view the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to modify, update, or replace any part of these Terms of Service by posting changes on our website. It is your responsibility to check our website regularly for updates. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

Contact Information

For inquiries regarding the Terms of Service, please reach out to us.